COVID-19: Useful Contacts
Updated: 23-10-2024
On this page you will find a list of contacts of official entities, with whom you can contact regarding the subject COVID-19 / Coronavirus.
Health Doubts:
- Line SNS 24: 808 24 24 24 | Attention: Persons who are deaf, hard of hearing, or speech-impaired should use the SNS Chat 24 (requires prior registration) by written message. More information HERE.
- E-mail: atendimento@SNS24.gov.pt
- Website: covid19.min-saude.pt
If you can contribute with equipment, services or other specific support, through your institution, company or as an individual, fill out the form Want to help the National Health Service?
Doubts about family care, sickness benefit and quarantine:
- Telephone number: 300 502 502
For social emergencies:
- National Social Emergency Line: 144
Information digital public services:
- Citizen Contact Line: 300 003 990 | E-mail: info.cidadao@ama.pt
- Contact Line Companies: 300 003 980 | E-mail: info.empresa@ama.pt
GNR:
- E-mail: covid19@gnr.pt
PSP:
- E-mail: contacto@psp.pt
- Telephone number: 21 811 1000 (24 hours)
ANEPC (Civil Protection):
- E-mail: COVID19@prociv.pt
- Telephone number: 21 416 51 40
ACM - High Commission for Migration
- Migrant Support Line
808 257 257 (from fixed network)
21 810 61 91 (from mobile network and for those connecting from abroad)
- E-mail: cnaim.lisboa@acm.gov.pt
- Website: www.acm.gov.pt
Support for victims of domestic violence:
- Telephone number: 800 202 148
- SMS: 3060 (free and confidential)
- E-mail: violencia.covid@cig.gov.pt
- CIG website: https://www.cig.gov.pt/2020/03/covid-19-seguranca-isolamento/
- Domestic violence: ACCESSIBLE FORMAT INFORMATION [PDF | 1.91 MB | 8 Pages]
CNPDPCJ - Children in Danger Line:
"#Protecting children is everyone's responsibility" - national campaign of the CNPDPCJ, which now has a telephone line.
- Telephone number: 961231111
- Package leaflet
- Digital brochure