Inclusion desk

The mission of the Inclusion Desk is to provide information and specialized mediation accessible to people with disabilities and/or disabilities, their families, organizations and others who directly or indirectly intervene in the disability area.

In this context, it provides information:

  • by phone
  • in writing
  • by video call for deaf people*
  • in person*

*these two attendances take place with prior appointment, requested in writing to the e-mail balcaodainclusao@inr.mtsss.pt

on rights and benefits in accordance with the legislation in force, on existing resources and also forwards and mediates / raises awareness among the different services and bodies that, within the scope of their mission, have competence in the matters referred to for the resolution of the situations presented.

The main themes are:

  • Accessibility
  • Priority service
  • Medical Certificate of Multipurpose Disability
  • Tax benefits
  • Culture, sport and leisure
  • Education
  • Employment and vocational training
  • Parking
  • Housing
  • Early Intervention
  • Independent Life Support Model
  • Non-discrimination
  • Parenthood
  • Social Benefit for Inclusion
  • Support products/Technical aids
  • Social protection
  • Health

The Inclusion Desk is open from Monday to Friday, from 9.30 a.m. to 12.30 p.m. and from 1.30 p.m. to 4.30 p.m.

Contacts

Address: Av. Conde Valbom no 63, 1069-178 Lisbon Telephone: 217 929 500 Email: balcaodainclusao@inr.mtsss.pt

Other counters available: