The INR operates essentially at three levels:

1. Coordinates sectoral public policies for the inclusion of persons with disabilities and their families;

2. In society, mobilises and supports Non-Governmental Organisations of Persons with Disabilities (NGPOs) and other civil entities to affirm the principles of the Convention on the Rights of Persons with Disabilities;

3. In the direct relationship with the People, it provides the following services:

• Inclusion desk
• Library
• Training
• Support Product Assignment System
• Support for independent living
• Complaints of discrimination