Formulário de Queixa e Reclamação sobre Acessibilidade a Produtos e Serviços
Submission of Complaints and Complaints on Accessibility
The purpose of this form is to facilitate the process for consumers, individually or jointly with associations and organisations representing the interests of consumers or persons with disabilities, or such associations or organisations acting on their behalf, by ensuring that:
complaints are clear and complete;
Each complaint is referred to the competent supervisory body;
Consumers receive confirmation and follow-up of the process.
Submission of Complaints and Complaints on Accessibility (Complaint for non-compliance Accessibility of Products and Services)
* Before you start filling in this form, please check the following question: Have you already complained to the entity that provided the service or the product that does not meet accessibility standards?
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