Internal Complaint Channel (use by INR, I.P. employees)
The INR's internal reporting channel shall not be used for:
- Submission of complaints about the provision of INR services, using the means available in the respective services or online;
- Submission of complaints under the Non-Discrimination Law-Law No 46/2006 of 28 August 2006, using the Disability Discrimination or Serious Health Risk Complaint Form available at https://www.inr.pt/nao-discriminacao.
Here you can safely and fully confidentially report infractions and acts of corruption or related infractions under the terms of the General Regime for the Protection of Offence Whistleblowers and the General Regime for the Prevention of Corruption as well as report the existence of conflicts of interest and situations of non-compliance with the principles and rules stipulated in the Codes of Ethics and Conduct.
All complaints and participations must be submitted in writing, and the Internal Complaint Channel is intended for INR, I.P. employees.
Before completing the form for collecting information on the report or complaint, you should review your rights and obligations by consulting the MANDATORY INFORMATION published.
When submitting the report or participation, you must set your password, confirm that you are acting in good faith, authorize the processing of the information and accept the terms of use of the channel.
You will then be directed to the complaint confirmation page, where you will receive a unique code, which must be stored in a safe place. This code together with your password guarantee access to the follow-up page of the report.
It is important to note that if you lose one of these elements, you will no longer be able to follow the progress of the research and answer any questions you may have.
Within seven days of completing and submitting the following form, you will receive a notification, at your e-mail address or by message posted on the e-platform, if anonymous, confirming receipt of the report or participation.
If you do not receive this email or message on the platform, please check that you have sent us the correct email address or contact us through the platform. If necessary, please re-complete and submit the following form with the correct e-mail address.
You can check the status of your participation or report and respond anonymously and confidentially to any questions raised by the Whistleblower by accessing the follow-up page of the report. To ensure anonymity, this is the only way you have to check the progress of the research, so it is recommended that you access it frequently until the process is complete.
All matters relating to reporting channels, including requests for clarification, are dealt with in writing via the contact email address INR-gestordenuncias@inr.mtsss.pt
Access link: http://inr.form.maistransparente.com